BDR FIDUCIARY LLC ("Company," "we," "us," or "our") operates the RutaAPI service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, API, and developer dashboard (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
- Account information: When you register, you provide your email address, name, and any other details you choose to share.
- Payment information: Payment processing is handled by third-party payment processors (such as Stripe). We do not store full credit card numbers on our servers.
- API usage data: We log API request metadata (timestamps, endpoints called, model used, token counts) for billing, abuse prevention, and service improvement purposes.
- Communications: If you contact us, we may collect the content of your message and your contact information.
1.2 Information Collected Automatically
- Log data: Server logs may collect IP address, browser type, referring URL, pages visited, and similar technical metadata.
- Cookies: We use a small number of functional cookies to maintain sessions and remember preferences. We do not use advertising or tracking cookies.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and manage your account and prepaid credits
- Send service-related communications (e.g., account notices, security alerts)
- Monitor and enforce rate limits and acceptable use policies
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Respond to your inquiries and support requests
3. Data Retention
We retain your account information and API usage logs for as long as your account is active and for a reasonable period thereafter for legal, compliance, and operational purposes. Usage logs are retained for a minimum of 12 months. You may request deletion of your account data by contacting support@rutaapi.com, subject to applicable legal retention requirements.
4. Data Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Service providers: We share data with third-party providers who assist us in operating the Service, including payment processors, cloud infrastructure, and email delivery services, under strict confidentiality obligations.
- Legal compliance: We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of the Company, our users, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including TLS encryption in transit, access controls, and regular security assessments. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
To exercise any of these rights, contact us at support@rutaapi.com. We will respond to your request within a reasonable timeframe.
7. Cookies
We use strictly necessary and functional cookies for session management and authentication. These are required for the Service to function. You may disable cookies in your browser, but this may affect the functionality of the Service.
8. Third-Party Services
The Service integrates with third-party AI model providers. Interactions with those providers are governed by their own privacy policies. We are not responsible for the privacy practices of upstream providers.
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take steps to ensure that such transfers comply with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact
If you have questions about this Privacy Policy, please contact us at support@rutaapi.com.